Terms of service

OVERVIEW

Welcome to Decovibe! The terms “we”, “us” and “our” refer to Decovibe. Decovibe operates this store and website, including all related information, content, features, tools, products and services, to offer you, as a customer, a curated shopping experience (the “Services”). Decovibe is powered by Shopify, which enables us to provide the Services.

The following terms and conditions, together with any policies referenced here (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services. Please read these Terms carefully: they include important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you must not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By accepting these Terms, you represent that you have reached the age of majority in your state or region of residence and have given us consent for any minor household members to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any product or service we offer, you may be required to provide information such as your email address and billing, payment and shipping details. You represent and warrant that all information provided in our store is correct, current and complete and that you have all necessary rights to provide it.

You are solely responsible for keeping your account credentials secure and for all activity on your account. You may not transfer, sell, assign or license your account to third parties.

SECTION 2 — OUR PRODUCTS

We have made every effort to represent our products and services accurately in our online stores. However, product colours or appearance may differ from what you see on screen because of your device type, settings and configuration. We do not guarantee that the appearance or quality of any purchased product or service will meet your expectations or match what is represented or displayed in our online stores.

All product descriptions may change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographical area or jurisdiction on a case-by-case basis.

SECTION 3 — ORDERS

When you place an order, you make an offer to purchase. Decovibe reserves the right to accept or reject an order for any reason at its discretion. Your order is not accepted until Decovibe confirms acceptance. Payment must be received and processed before acceptance. Check your order carefully before submitting it, as Decovibe may be unable to accommodate cancellation requests after acceptance. If an order is not accepted, is modified or cancelled, we will try to notify you using the email address, billing address and/or telephone number provided when ordering.

Purchases are eligible for returns or exchanges only in accordance with our Refund Policy [LINK]. You represent and warrant that purchases are intended for personal or household use, not commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts and promotions may change without notice. The price charged for a product or service will be the price in effect when the order is submitted, as stated in the confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs duties or import charges.

Prices in our online stores may differ from those in physical stores, other online stores or stores operated by third parties. We may offer promotions affecting prices that are governed by separate terms. If promotional terms conflict with these Terms, the promotional terms prevail.

You agree to provide current, complete and accurate purchase, payment and account information for every purchase in our stores, and promptly update your account and other information, including email address, credit card numbers and expiration dates, so we can complete transactions and contact you as needed.

You represent and warrant that (i) your credit card information is true, correct and complete; (ii) you are duly authorised to use the card for the purchase; (iii) your card issuer will honour the charges; and (iv) you will pay the charges at the published prices, including shipping, handling and any applicable taxes.

SECTION 5 — SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs procedures or events beyond our control. Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 — INTELLECTUAL PROPERTY

The Services, including without limitation all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and their design, selection and arrangement, belong to Decovibe, its affiliates or licensors and are protected by US and foreign patent, copyright and other intellectual property laws.

These Terms permit use of the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display or perform, republish, download, store or transmit any material on the Services without our prior written consent. Except as expressly provided here, nothing grants or should be interpreted as granting any licence or other rights in any patents, trademarks, copyrights or other intellectual property of Decovibe, Shopify or third parties. Unauthorised use may violate federal and state intellectual property laws. Decovibe reserves all rights not expressly granted.

Decovibe’s names, logos, product and service names, designs and slogans are trademarks of Decovibe or its affiliates or licensors and may not be used without Decovibe’s prior written consent. Shopify’s name, logo, product and service names, designs and slogans are Shopify trademarks. All other names, logos, product and service names, designs and slogans on the Services are trademarks of their respective owners.

SECTION 7 — OPTIONAL TOOLS

As part of the Services, you may receive access to third-party customer tools that we neither monitor nor control or influence. You acknowledge and agree that we provide access to these tools “as is” and “as available”, without warranties, representations or conditions of any kind or endorsement. We have no liability arising from or relating to your use of optional third-party tools.

Use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure you know and approve the terms under which the relevant third-party providers supply them. We may introduce new features through the Services, including new tools and resources. These will also form part of the Services and be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including integrated third-party features. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you leave the Services to access them, you do so at your own risk.

We are not responsible for harm or damage connected with access to third-party websites or the purchase or use of products, services, resources or content on them. Review and understand third parties’ policies and practices before transacting. Complaints, claims, concerns or questions about third-party products and services must be directed to that third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes the relationship between Shopify and your store and must not be removed or modified.]

Decovibe is powered by Shopify, which enables us to provide the Services. However, all sales and purchases in our store are made directly with Decovibe. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Decovibe, including damage, injury or loss arising from purchased products and services. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or relating to your purchases and transactions with Decovibe.

SECTION 10 — PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available here [LINK], and some personal information may be subject to Shopify’s Privacy Policy, available here. By using the Services, you acknowledge that you have read this Privacy Policy.

Because Shopify hosts the Services, it collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit will be transmitted to and shared with Shopify and third parties that may be in a different country from your residence to provide the services. See our Privacy Policy [LINK] for more details on how we, Shopify and our partner use your personal information.

SECTION 11 — FEEDBACK

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display it in any medium for any purpose, including commercially. For example, we may use these rights to operate, provide, evaluate, improve, refine and promote the Services, fulfil our obligations and exercise our rights under these Terms.

You further represent and warrant that (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting it; and (iii) it complies with these Terms. We have no obligation to (1) keep Feedback confidential, (2) pay for it, or (3) respond to it.

We may, but are not obliged to, monitor, edit or remove Feedback that we determine at our sole discretion to be illegal, offensive, threatening, defamatory, libellous, pornographic, obscene or otherwise objectionable, or to violate anyone’s intellectual property or these Terms.

You agree that your Feedback will not violate any third-party rights, including copyright, trademarks, privacy, personality or other personal or proprietary rights. It must not contain libellous, defamatory or otherwise illegal, unlawful or obscene content, or computer viruses or other malware that could affect operation of the Services or any related website. You may not use a false email address, impersonate someone else or otherwise mislead us or others about its origin. You are solely responsible for your Feedback and its accuracy. We accept no responsibility or liability for Feedback posted by you or any third party.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Information on or within the Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. If information is inaccurate, we reserve the right to correct errors, inaccuracies or omissions, change or update information, or cancel orders at any time without notice, including after an order has been submitted.

SECTION 13 — PROHIBITED USES

You may access and use the Services only for lawful purposes. You may access and use the Services only for lawful purposes. You may not access or use them directly or indirectly: (a) for any unlawful or harmful purpose; (b) to violate international, federal, provincial, state or local regulations, rules, laws or ordinances; (c) to infringe our or others’ intellectual property rights; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or injure our employees or anyone else; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use or reuse materials that do not comply with these Terms; (g) to transmit or arrange the sending of advertising or promotional material, including junk mail, chain letters, spam or similar solicitation; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in conduct restricting or inhibiting anyone’s use or enjoyment of the Services, or that we determine could harm Decovibe, Shopify or users, or expose them to liability.

You also agree not to: (a) upload or transmit viruses or other malicious code that is or could be used to affect functionality or operation of the Services; (b) reproduce, duplicate, copy, scrape, sell, resell or exploit any part of the Services; (c) collect or monitor others’ personal information; (d) spam, phish, pharm or pretext on the Services; (e) use robots, spiders, scraping tools, data collection or extraction tools, automatic devices or processes, artificial intelligence tools (such as agentic AI), or automated or manual means to access the Services; or (f) interfere with, circumvent or bypass security or authorisation features, robot exclusion headers or other measures used to restrict access. We reserve the right to suspend, disable or terminate your account at any time without notice if we determine that you violated any part of these Terms.

SECTION 14 — AGENTS

14.1 This section (Agent Terms) applies if you use, permit, enable or cause an Agent to access, use or interact with the Services. An “Agent” is software or a service that takes autonomous or semi-autonomous actions on behalf of, or at the direction of, a person or entity and may run on behalf of or through that person’s device without direct supervision.

14.2 No Agent may access, use or interact with the Services unless it identifies itself and operates in strict compliance with section 14.4 at all times. No Agent may do so if we have requested that it refrain from accessing, using or interacting with any service.

14.3 We may establish limits, including technical measures, on the manner and conditions under which an Agent may access, use or interact with the Services.

14.4 Agents must: (i) identify every HTTP/HTTPS request as coming from an Agent and state its name by including “Agent/[agent name]” in the request user-agent string; (ii) not conceal or obscure that access, use or interaction comes from an Agent, for example by (a) mimicking human behaviour or interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computer use from human use; (iii) answer truthfully any question or prompt intended to determine whether interactions come from a human or computer; and (iv) not circumvent or otherwise avoid measures intended to block, restrict, modify or control whether and how Agents access, use or interact with the Services.

SECTION 15 — TERMINATION

We may terminate this agreement or your access to the Services or any part of them at our sole discretion, at any time without notice. You remain responsible for all amounts due up to and including the termination date.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive.

SECTION 16 — DISCLAIMER OF WARRANTIES

Information presented on or through the Services is provided for general information only. We do not guarantee its accuracy, completeness or usefulness. Any reliance is entirely at your own risk. We disclaim liability arising from reliance on these materials by you, other visitors or anyone informed of their content.

EXCEPT AS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY.

SECTION 17 — LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGE OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, REVENUE OR SAVINGS, LOST DATA, REPLACEMENT COSTS OR SIMILAR DAMAGE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM USE OF ANY SERVICE OR PRODUCT PURCHASED THROUGH THE SERVICES, OR ANY OTHER CLAIM RELATED TO USE OF THE SERVICES OR ANY PRODUCT, INCLUDING ERRORS OR OMISSIONS IN CONTENT, OR ANY LOSS OR DAMAGE INCURRED THROUGH USE OF THE SERVICES OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THEM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless Decovibe, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from losses, damages, liabilities or claims, including reasonable legal fees, owed to third parties or arising from (1) your breach of these Terms or documents incorporated by reference, (2) your violation of any law or third-party rights, or (3) your access to and use of the Services.

We will notify you of indemnifiable claims; failure to give prompt notice does not release your obligations unless you are materially prejudiced. We may control defence and settlement at your expense, including choosing counsel, but will not settle a claim imposing non-monetary obligations without your consent, which may not be unreasonably withheld. You will cooperate in defending indemnified claims, including providing relevant documentation.

SECTION 19 — SEVERABILITY

If a provision is held unlawful, void or unenforceable, it remains enforceable to the maximum extent permitted by applicable law, and the unenforceable part is deemed severed from these Terms. This does not affect the validity and enforceability of the remaining provisions.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision is not a waiver of it. These Terms and any policies or operating rules posted on this site or relating to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding prior or contemporaneous agreements, communications and proposals, oral or written, including previous versions of these Terms. Ambiguities in interpreting these Terms shall not be construed against the drafting party.

SECTION 21 — ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any rights or obligations under these Terms without our prior written consent; any attempt is void and ineffective. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 22 — GOVERNING LAW

These Terms and any separate agreements through which we provide Services are governed by and construed under the federal and state or territorial laws of the jurisdiction where Decovibe is based. You and Decovibe consent to venue and personal jurisdiction in those courts.

SECTION 23 — HEADINGS

Headings are included solely for convenience and do not limit or otherwise affect these Terms.

SECTION 24 — CHANGES TO THE TERMS OF SERVICE

You can review the current Terms on this page at any time. We reserve the right, at our sole discretion, to update, change or replace any part by posting updates and changes on our website. You are responsible for checking our website periodically for changes. We will notify you of material changes in accordance with applicable law, and they will take effect on the date specified in the notice. Continued use of or access to the Services after changes are posted constitutes acceptance.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms should be sent to decovibe3@gmail.com.

Our contact information is listed below:
decovibe3@gmail.com